We called for an appointment and were impressed that we could have them come out the very next day. We were told they'd be at the house between 11-12 and Alex showed up with his crew right at 11 AM on the dot, which is SO rare these days. That alone impressed me and I knew I'd have a good experience from that moment on. The whole crew was friendly and polite. They finished the work in exactly the amount of time they said they would and the windows look fantastic! I am SO impressed with Squeeky Kleen and will absolutely be calling them again for fall service and will surely recommend Alex to everyone I know!