Last November, we called on Squeeky Kleen to wash our windows and screens. They did a great job! Five months later, our sunscreen rep said that our screens were on backwards. I called Ted who said they would take care of it. The next week, Alex stopped by and reversed the screens for me. He did say that people often put the screens on inside out to leave more space between the window frame and glass so as not to conduct heat. Good to know. Thanks, Alex! You guys really care about your customers!