It was a good experience. The guys from New Latitude did a great job and worked hard. The only problem is that I had a treadmill that I left at the end of my driveway to get rid of it, and one of the guys wanted it. They put it on the truck to take with them, but had to take it off the truck to unload the stuff at my new place, and then they forgot to load the treadmill back on. The thing is huge, and I can't move it myself, so now I'm stuck with it.