I emailed Evergreen Auto Glass about getting a quote for a new windshield. Heidi promptly replied with the information. I then put the whole idea on the back burner until I received another email from Heidi about a month later telling me of a special they were having. I wrote back to see if there was any chance to have the windshield replaced the very next day and they made it happen. The service tech was very nice and did a great job.