I've been using them for a year at least. They show up on time and do their job. They have sprayed our citrus trees, treated the yard and the lawn, and treated weeds. I'm very satisfied. He's a very nice young man. He does a good job. They are timely, professional, courteous, and thorough. I'm very satisfied with them. I really like the product too. It's not as toxic as the products that another service had been putting on our yard. I highly recommend Plateau Landscape Pest Solutions.