This is the second time I've been a customer of Carpet Source, and I've been very pleased with them! I was very happy with the owner who came out and did the estimate. He came on a Saturday, which isn't usually a workday, because I had a damage problem that needed to be assessed. The two installers were very proper and pleasant. They were replacing the carpet in my kitchen, and the refrigerator had to be moved. I had mistakenly thought that it could be moved in one direction, but it wouldn't go through the door, so the gentlemen had to rearrange some other furniture in order to get it through the other door. They performed the extra work pleasantly and gracefully, without complaint. They were very careful, and didn't damage anything. The carpet installation went fine. There was one little ravel, which they came back and repaired. I noticed that sometimes, when it's very hot in the house, there is a small wrinkle in the carpet. The installer said that if this happens again, I can just call them and they will come and fix it. I called the owner to let him know how pleased I was!