I had gone to Home Depot and Lowes for estimates, but the process was becoming too cumbersome. So when I saw the ad for Carpet Source, I called and left a message. The first thing the next morning, they called and offered a free estimate with no obligation. A little while later, they called back and said someone was thirty minutes away and could he come by then. They were very efficient. The guy took a look at my space. He had a computer and printer with him to print out the paperwork. He had samples from me to choose from. I think they would have installed the carpet the very next day, except that I chose a color that they didn't have in stock and had to order. The installers were very thorough. They vacuumed and cleaned the floor before installing the strips and carpet. They got rid of all the trash. All I had to do was stand around and write them a check. I'm very pleased with the new carpet. It was about the same price as a big box store, and I had much more confidence in this company because this is what they do, and their people are trained and know what they're doing. I'm just delighted.