Business Description:
NV Roofing has been installing residential and commercial roofing projects in the Washington, DC- metropolitan area for over 51 years.
5 190 reviews
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Categories
roofing contractors
NV Roofing
43671 Trade Center Pl, Sterling, VA 20166, USA
(703) 820-3077
http://www.nvroofs.com/

Quality

Will Recommend

Total Experience

Mark A.

Burke, VA
NV Roofing

Don't Let them touch your roof

I guess when it comes to replacing the whole roof they are ok??? I can guess this from all the positive reviews. BUT when it comes to repairing your roof don't let them touch it. I had them place a tarp on my roof (to latter come back and repair)when they put the tarp down they used staples (all over the top part of the roof)which caused a lot more damage and now I am looking at having to replace the damages they did. Even a basic roofer knows not to use staples. I had my insurance company say the samething. They don't know what they are doing.

comments

NVR went out to tarp Mr. A's roof right after the Hurricane in the fall because of a roof leak. An insurance claim was made by Mr. A for a full replacement roof, but since his roof was in poor condition to begin with, his insurance company refused to pay for a new roof. NVR offered several alternatives to fix or repair the roof. Mr. A expected us to credit the full $600.00 tarping fee in return for some minor repairs, which we believe he was reimbursed for by the insurance company. If his insurance company would not pay for this then his complaint should be with the insurance company not us. In addressing the staples in the tarp complaint; there is no other way to install a tarp on a roof, except with staples or nails, otherwise the tarp would not stay down in high winds.
It appears Mr. A is less than forthright when lodging his complaint against NVR since he used a fictitious name (Mike Smith). We hope that anyone who reads this complaint would take into consideration that the work was done for him (tarping) was done properly, quickly and professionally.

 NV Roofing commented on 02/25/2014
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