It's been five years since Fender Mender had fixed my wrecked SUV. They did an excellent job with that substantial repair and assured us that all work was guaranteed for the life of the vehicle. We recently had an electrical problem with the windows and brought it in to be investigated. Henry said that if it was part of their initial work, there would be no charge for any parts or labor. Within 30 minutes, he called me back saying they found and fixed the problem. No charge (even after five years). Once again, they have exceeded my expectations. Well Done!!