I was in contact with Mario from Universal Hardwood. He is fantastic. I have done home remodels in the past, and I have had a lot of experience with other craftsmen and subcontractors. I think Mario is one of the best. He was so service oriented.

We had a problem with the concrete sub-floor, but Mario talked it out with another subcontractor on the site. They found a solution, and I felt comfortable and confident that they could do it. The floor ended up coming out pretty good.

Price wise, I wouldn't say Universal Hardwood is cheap, but for the service they offered, the price was fine. I spent about $20,000, which ended being a nice project for them, and a nice result for me.