Having heard a variety of horror stories in regard to contractor performance in general, we were surprised and delighted upon experiencing exposure to Family Air. Their management is friendly, knowledgeable, down-to-earth, and fully committed to developing and providing a system to satisfy all requirements at minimum cost. Their workmen are highly competent, quiet, energetic, and dedicated to quality and satisfaction. They were very considerate of us and of the cleanliness of their worksites. They cooperated with each other and with us in producing an outstanding installation. Even the HERS inspector put in writing his opinion that they had done " a beautiful job".