We ended up meeting with Kyle an hour late. Our fault. He'd been there three hours by the time we showed up. He was great about that.
Once we showed up he started telling us about his report he'd made on site about our house's condition. Everything was covered in depth. Appliances, exterior, interior, plumbing, roof, insulation, furnace, water heater, he checked every window in the house, everything. He even noticed the stair railing was missing a small piece underneath between two balusters.
He explained all of the minor flaws with our house and multiple ways to fix them. He also gave me his card and said that we're customers for life and if we ever need anything to call him.
Great experience. I'm happy he was recommended to us. I'd recommend to anyone.