Quick service, knowledgeable staff and fair pricing
I first used Asian Auto Service when I decided to no longer use my dealership because of the price gouging, the inability to give a proper estimate time for service, and their lack of honesty and communication. I asked a couple of friends what was a good place to take my car, and he offered Asian Auto Service in Old Town Alexandria. The staff was very flexible when I called ahead to make an appointment. When I brought my car in, I told them what I needed done and I was told a price that was more than fair. While the work was being performed on my car, they would call and give me a status update, and that they found a minor issue with my car, and that they could fix it now, but I could wait if I needed to, but they just wanted to make me aware. I was also able to pick up my car within the timeframe they estimated. I liked that they were honest, timely, and fair with the pricing.