Pharo Heating replaced the furnace in our house with a hybrid heating system, a heat pump and a new furnace. I thought they gave me a very good and very competitive price compared to the other bids I received. I think they did an exceptionally good job with the installation.

I was very pleased with the salesman we talked to, John. He was very low key. It wasn't a hard sell or anything. He spent a lot of time explaining the system to me and the benefits of hybrid heating systems.

The guys for the installation came in the middle of winter. It was a big crew of guys, and John showed up too. It turns out he is also a technician, and he supervised the job. They were very clean and neat; they didn't get dirt around the house even though it was the middle of winter.

Once they were done with the installation and got the furnace, air filter, and dehumidifier in, it looked very nice. It is a nice and professional looking installation. They used a lot of caulk and wires, and they all looked extraordinarily neat and professional looking.

The furnace is working fine. They heating bill went down and has stayed down, so it is doing as promised. It is a little noisier than I thought because the large compressor is right outside of our bedroom wall. I think we hear it more than someone ordinarily would.

Mike Pfrang