We had called 1800 to fix it to find a carpet repair place as our dog had decided to dig a nice size out of the carpet right in the middle of the floor. Unfortunatly we had called the 1st place they gave us and made an appointment. Thankfully on our way to work and fighting with the lovely I-10 traffic, we spotted Robert's Jeep with his logo and advertisment, knowing we still had some time we called and Robert gave us a much better and reasonable price. He came out on a Saturday which is outstanding and fixed the carpet with a piece of carpet that we had. He is very personable and did not laugh at the poor attempt made on our part to fix it. Not to metion he kept with the same price that he had guoted over the phone. Sometimes its hard not knowing who to go to and who to trust. This guy Robert, I will highly recommend. Thank you! Oh and the spot that he repaired... you can hardly tell where it got messed up. Very impressed!