The team of technicians that came to our house rescued us twice! They did such a good job the first time I didn't think twice before calling them again. First was when we had about 7 (some of them major) carpet areas torn up by our cat. They repaired them and you can't even tell that anything was even there! Amazing! My young son who is used to jumping over and area clapped his hands and yelled YEAH! when he saw it. A couple of weeks later I called them out to clean and stretch our carpet upstairs and clean our stairs. When we first built our house we had the carpet people out twice to try to fix the wrinkled in the hallway carpet...couldn't do it and over time it's gotten worse. When they came to fix it...it looks better than when we first bought the house!!! They did better than the professional carpet layers. They did amazing!!! I have already told friends if they ever need anything done on their carpet to call!