Business Description:
McLeas Tire and Auto Services can help you with any automotive need from new tires to oil changes, and anything in between.
Categories
auto repair & service
McLea's Tire & Automotive Services
800 Piner Road, Santa Rosa, CA 95403, USA
(707) 542-0363

Service

Will Recommend

Total Experience

Skip M.

Middletown, CA

McLea's Tire & Automotive Services

They Got It

I go through a set of ties every year due to my commute. Over the past 10 years I have been going the same place. Over the past 5 years the quality, service and workmanship got increasingly worse to the point that I didn't want to ever give them my business again. The shop I use to go to only got my tire balancing right 1 out of 5 times so I learned to live with a shaking steering wheel. This is when I decided to give McLea's a test run. From the very first call I knew I found a quality place and it only got better. The front desk staff did a great job showing me their appreciation of me giving them my business. The shop technision took me out into the work area and showed me some things I was not aware of and we came up with a plan. During my wait the folks at the counter kept asking if there was anything they could do to make my wait more comfortable and when I left my wheels were properly balance. So, based on this I returned for a new set of tires and was received with the same kindness and respect as before. In a short time I was driving off with a new set of tires and a steering wheel that did not shake. I am a very satisfied customer and will not hesitate to return to McLea's Tire again.
It's about time people get the concept of customer service. Most of the world does not realized that consumers will pay more and go out of their way to be recognized and respected for taking the time to give folks their business and hard earned money. by the way, McLea's was the best price in town.
Keep up the good work