A little over a year ago, I purchased a video switching receiver from Redi Systems. I was offered a price equivalent to what I would have found on the internet and wanted to keep my business local, so I chose Redi Systems. Matt, a technician at the store, came to my house and set it all up for me while explaining every detail of the process. Last week I had a video problem and called Matt to help me. He came to my house on a Sunday and helped me figure it out. Customer service at this level is very rare in any business--regardless of size. I fully recommend Redi Systems, and specifically Matt Martin, if you ever have the need for any audio visual equipment...or even if you just need advice. You will not be disappointed.