This is my secondy time using Holmes Body Shop. The first time was in Pasadena. This time I used the El Segundo location. I had the same great service as before. My Toyota looks better than before the accident because it's so clean. Joe and the girl at the front desk (I forgot her name) were wonderful to work with. I gave a 4 not 5 because this location was smaller than the Pasadena location and it was a little hard for me to find. But once I did, I was really happy.