Yesterday morning, we woke up to a 56 degree house and were worried our furnace had serious issues. DM Heating & Cooling responded in a short amount of time and took the time to explain what had happened and why. An hour later, we had a new part installed, the coil cleaned, and heat! By the time we picked up our 10 month old daughter from daycare, the house was warm and cozy. THANK YOU for the excellent response time, patient customer service, and excellent experience. We highly recommened your company to anyone in need of assistance. Thanks again!