I NEEDED A FURNACE OVERNIGHT DUE TO MY OLD FURNACE LEAKING CARBON MONOXIDE AND THEY WERE ABLE TO COME WITHIN 12 HOURS AND SPENT ALL DAY INSTALLING NEW FURNACE AND DID A VERY PROFESSIONAL JOB AS WELL. AREA WAS CLEANED AND NEAT WHEN LEFT, NEW FURNACE IS RUNNING GREAT. THE 10 YEAR WARRANTY IS AWSOME AND A 10 YEAR PEACE OF MIND TO COVER PARTS AND LABOR. I WOULD RECOMMEND THIS COMANY TO EVERYONE, THEY ARE CHEAPER THAN MOST AND HAVE EXCELLENT CUSTOMER SERVICE.