Business Description:
Scotty's Audio & Video is a family owned business dedicated to providing each customer with advanced product knowledge, five-star customer service, and more.
Categories
home theater & automation
Scotty's Audio Video
3615 South Main Street, Blacksburg, VA 24060, USA
(540) 552-3344

Service

Will Recommend

Total Experience

Ben A.

Blacksburg, VA

Scotty's Audio Video

Scotty's Audio Video provides great customer service and are highly knowledgeable and professional.

I've been a customer of Scotty's Audio Video since 2004. I have a second home there and had just moved in and was looking to buy a TV. I asked around and people were telling me to go to the bigger stores. When I asked for a local shop, I was told about Scotty's. I went in and checked it out and talked to the staff. Then I went to a big store and saw they had a similar TV for $50 cheaper, but they couldn't come out and set it up for me for a week or so. I called Scotty's and discussed and compared prices with them. They told me that they had the most current TV available in their shop, the other store's was from the previous year, and that they were able to come out to my house within half an hour to set it up for me! We had a deal!

They showed up on time, came in and set it up and had it working for me just in time for that day's game! I couldn't believe it, the service they provided was amazing. You just don't get service like that anymore, at least I hadn't in years.

Ever since then, I've gone to Scotty's for all of my home audio and visual needs. The customer service is fantastic, I'd pay more for the service alone! They offer competitive prices, the whole staff is well-informed and outstanding! They have great follow-up and meet all my needs so far. I'm always recommending them to everybody. They are wonderful!

Ben Adkins