We had them remove carpet and lay down hardwood in our master bedroom. It was about a 300 square foot job, so it wasn't huge. I found them online and read a few positive reviews. When I contacted them, I spoke with the receptionist and she had George get back to me that afternoon. He provided a quote to me the next day, then came out to look at the job. We found him to be professional and easy to talk to. We made arrangements for them to do the floor, and they did it quickly and did a very nice job.