Brothers Cleaning Services' employees were kind, gracious, and professional. I had my house and my mom's house done. She is 91, and they were very accommodating and gracious toward her. The only thing that would mark them down a little bit was that there were several places in my house where I'm not sure the guy spent the time he should have around the edges of the furniture. I had told him he didn't have to move the furniture and go under it, but he really seemed to stick to the center of the room. It was the first time they had come out for me, though, and it was just fine.