We've used several services over the years. This year's Brothers carpet cleaning service was the best. They are easy to work with making the appointments and Scott did a fine job and was great to work with. One high traffic area that was fairly heavily spotted didn't look quite as good as I expected after a couple of days. I called back and they immediately and cheerfully set me up with a time to retreat and clean that area. Once again, Scott gave great service with the extra attention and the area looks terrific.