I had an excellent experience with Tim and Rick cleaning my carpets. They did a great job and the carpets look fabulous! The price was right on the mark and my carpets aren't soaking wet. It also smells clean in here and not like a chemical. They made sure to do a thorough job vacuuming first and taking the time to spot clean. Tim and Rick were also so friendly and kind I wouldn't call anyone else to clean my carpets again!