Business Description:
Flint Audio Video has been the leader in quality consumer electronics and top notch service in Southern New England. Over 30 years of experience in Audio Video tech.
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Categories
home theater & automation
Flint Audio-Video
77 E Main Rd, Middletown, RI 02842, USA
(401) 849-2280

Service

Total Experience

Will Recommend

Irene H.

Portsmouth, RI

Flint Audio-Video

Flint doesn't seem to know much about Apple computers

I bought an IMac from Flint and asked them to install new software I was also buying and I would install the rest from my old computer at home. I was never told that doing it in stages like that meant that I would have my hard drive compartmentalized with the old data from my old computer in one compartment and the new data and software in another compartment. I cannot see both at the same time.

Secondly, When I bought the computer it took an inordinate amount of time for the Apple specialist to install the new software on my new computer and I had to wait over a week.

Thirdly, everyone I speak to at Flint seems rushed and bothered by my requests for service.

At this point, in order to have the job done right I will have to bring in both my old and new computers to Flint at a time when the Apple tech is there to make things right. I cannot lift the computers because of a broken arm. I will be charged a fee for Flint to come out and pick up the computers.

I would not recommend buying any Apple computers from Flint. I do not believe they are adequately set up to service Apple customers.

I had bought TVs and other products from Flint in the past with no complaints and received good service. I thought I would support my local business by buying an Apple Computer from them instead of at the Apple store in Providence. I am sorry I did that.