Business Description:
Categories
automotive
Bill Pearce Courtesy Honda
780 Kietzke Ln, Reno, NV 89502, USA
(775) 789-7999

Total Experience

Will Recommend

Professionalism

Melissa G.

Sparks, NV

Bill Pearce Courtesy Honda

We had a hiccup after purchasing the vehicle, but overall the experience was good.

As far as how the initial purchase of my vehicle from Bill Pearce Courtesy Honda went, our salesman Larry was very good and very attentive. We were very satisfied with his service. Our initial purchasing experience was excellent.

Upon having some add-on things done, it seemed like it was a bit more of a hassle on my part to try and get things handled. For example, I took in the car to get the windows tinted. It didn't go as I had expected it to and I didn't get what I had thought I was going to get.

I went and picked up my vehicle and it didn't look right to me. I had indicated this and was told it would go away once it cured. After a few weeks it still looked the same to me, so I called them and they told me to take it to a window tint place.

The window tint place told me that's just how it looks with my back windows the way they are. Basically, there are air pockets in it, so it looked really bad. What they wound up doing was putting a black strip across the back of car. It's just not what I thought I was getting done; I thought I was getting my windows tinted.

Overall I would recommend them. It was just that little hiccup that I was not expecting to have to deal with.