Business Description:
With over 30 years of experience in residential service, GAP Plumbing can help you repair, replace, or install any residential plumbing need you may have. Call us!
Request Appointment
Categories
plumbers & sewer repair
GAP Plumbing
1525 Lakeville Dr #118, Kingwood, TX 77339, USA
(281) 358-5115

Service

Price for Value

Total Experience

Sharon J.

Humble, TX

GAP Plumbing

Good Customer Service, But Poor Initial Communication

My experience with GAP Plumbing has been good. I've used them about three times within the course of about a few months. The first two times I used them it was fine, especially since the work was done at my home and I was present. This last time was concerning a garbage disposal from one of our rental properties. They did a good job, but there was an issue with a lack of communication. They were asked to look at the job but ended up completing the work without saying what the issue was or what the cost was going to be. I didn't know until they came back a few weeks later to ask for payment. The workers I've interacted with have been nice and knowledgeable, but if I use them again, I'm going to make sure I'm there when they do their work.

comments

So sorry. New people in the office and it did not get relayed correctly to the field. That is always an issue with new people. I'm sorry it got by me.

GAP Plumbing commented on 12/11/2019