I feel like everyone at Underhood Automotive is really friendly and pretty honest. They aren't going to break something on your car so that you have to come back in which was a problem I had when I lived in Milwaukee. They diagnose the problem and give me an estimate. They are almost always right, too. They don't start working on the car and come back claiming they found a ton of other stuff in order to up-sell me. They are honest and trustworthy.