I brought in my month old Mini Roadster that got into a collision ruining the front bumper. Koss was recommended by a relative as well as my insurance company. I couldn't be more pleased. My phone calls and questions were answered in a timely manor. The whole process took about a week from when I brought the car in to get estimated until it was finished. Parts were all replaced and paint matches perfectly. I even got a jar of touch up paint in case I ever need it. I'll definitely recommend this place to everyone.