We are very happy with Goldwing Appliance ESPECIALLY our tech Tom Rados! He is very professional and customer service orientated. We want to make sure Goldwing recognizes Tom in the company as we do as his customer. If only more companies had employees like Tom our world would be much more efficient and stress free. He arrives on time and calls first thing in the morning of the service to give us our window of time. THANK YOU TOM!!!