As of yet my problem has not been resolved but, not from want of trying. The service person that came to my home was very professional and has been back a second time with someone else and they are still trying. That to me gives me hope that my problem will be resolved. I am not an impatient person but will give them time to find and resolve my problem. The reason for my problem is not an obvious one and I feel that from what they have told me that Corley will work with me till they find and take care of it. I am very hopeful that it will be soon. Thanks for the effort.