Fast service.
I have used Baseline Auto Service for a long time, even when they weren't Baseline. They have a very convenient location. When I call and talk to Rick I can always get in to get the car taken care of. They come pick me up and make sure I have a ride. I had to have a tow once, and the car was taken care of the next day.
All of the services have been fast. Rick calls me if anything unexpected comes up, gives me a price, and asks if I want it taken care of. I have never been disappointed in what they have done.
They have always been reasonably quick; no one ever says to come in a week. I can always bring it in the next day. I'm generous with time too, so that if I take it in at noon, I let them know I can pick it up the next day. It works both ways. However, they mostly come through in a couple of hours.
At one point I needed a part replaced that they didn't have, and they drove over to another place that had it to have it done there. I enjoy it there, and think they do a good job.