I have used the services of this company several times and the are the best in the business as far as I am concerned. They explain what is happening. There more than happy to help in anyway with claims. In days like this it is wonderful to work with true prfessionals. I took one of my cars that they had repaired to Car Max for a trade in price check. They told me that it was the finest repair job thet had ever seen and the car looked like new. High praise from a third party I highly,highly reccomend them