Over the last few days, we had a serious problem with a leaking water heater. We called Winter and Jamie was at our house within an hour and a half. He quickly diagnosed the problem, explained the situation to me and made a thorough list of all the components, fittings, piping etc to enable the installers to come early the next morning to install the new water heater. Brian and his associate, Artie did the removal of the old water heater and the complete installation of a filtration system, complex piping layout and new water heater. The job was a work of art and we had hot water by the afternoon. All of the winter guys were extremely knowledgeable, friendly, thorough and totally professional. Just a terrific experience dealing with them. They are my go to company for any HVAC or plumbing issue