The people at Service Legends Heating & Cooling came at the time they said they would. I had some air conditioning problems and my niece had used Service Legends Heating & Cooling earlier in the summer. I have seen a couple of their trucks around my neighborhood. Adam explained everything thoroughly and he didn't act like he was above me. They explained everything they needed to do. They didn't have a part that was needed on hand so they went ahead and got it. Everyone I talked to seemed knowledgeable and friendly on the phone. Now everything works great, and my air conditioning is working right now as we speak!