Excellent customer service from Maffei. Professional response by phone and plumber was at our house within 2 days. By the end of the day, we had two additional plumbers assisting and the job was completed and so was the clean up. The next day I had a problem getting the tub drain to work correctly; however, one call later and one day later plumber was back and problem solved. We are very satisfied with Maffei's services.