They are lazy, rude, and refuse to deal with any issues regarding their property. All they do is make sure they get their rent money. A bunch of illegal activities happened at the property I lived in, and when I reported it to them they brushed me off and ignored the entire situation. The other tenants were awful people, Utopia does not care who they rent to, or the condition of the property. This is the worst experience I have ever had with any property management company.