My sister recommended me to Blu Auto Body. Luis is very thorough and very honest. I told him to only do what I really need, and so he tells me exactly what I need. There are some things that Honda requires, and he lets me know that I don't have to do it, but that it is very recommended. He is very thorough about the whole thing.

I can't speak highly enough about Luis. There was once an issue with the shop, I spoke to him about it, and he did something about it. They say that they refill fluids, and my windshield wiper fluid wasn't refilled after a service. I told him about it, and he told me that he took his employees aside, spoke about the issue, and everyone appreciated the feedback! He is very understanding.

Like I mentioned before, he tells me what my options are. Being thorough and honest is number one for them. Another reason I go there is because they are AAA rated, and I am a member of AAA. They are also affordable, and they don't tack on extra dollar amounts when I pick up the car. I have had that experience at other shops before.

If something new is noticed in the middle of checking the vehicle, they call for authorization. They don't just do it. I have been very happy and satisfied with them and would definitely recommend them. They are upfront, honest, and willing to work with the customer. Luis has been great.