Business Description:
Residential HVAC Service
5 113 reviews
Categories
heating & air conditioning
Cogburn's Service General
215 S Woodrow Ln, Denton, TX 76209, USA
(940) 243-9199
http://cogburnsheatingandair.com/

Service

Will Recommend

Total Experience

Jess H.

Denton, TX
Cogburn's Service General

OVER CHARGED!

They charged me $442 to replace a capacitor. It turns out that this is an $85 part that everyone else charges $185 to replace (Basically $99 service call plus part cost) Huge rip off compared to other companies.

comments

I understand how Mrs. Hoisington feels. Especially in this economy. I did discover that to most companies this would have been an after hours call. We carry two options for this repair a 1yr warranty and a 5yr warranty. I made a few phone calls and found out that the average repair cost for the 1yr repair was $311.92 our 1yr repair is $289. Mrs. Hoisington opted for the 5yr repair warranty at $442. Capacitor failures can cause expensive motor failures. The better component is always the better option. If this capacitor fails within 5yrs I feel Mrs. Hoisington will say to herself, "I made the right decision."

 Cogburn's Service General commented on 07/27/2011
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