I've been using Cogburn's Service General for close to five years, and they've done many things for me. I hate that I have to use them so much because my air conditioner is so crappy, but overall they do a pretty good job.

More often than naught they're giving me bad news, but I don't think it's their fault. They're very prompt and good about following up. They call if there is any delay when they are in transit, so from that aspect they do a good job. They work in a timely manner, and I don't have any complaints!