Business Description:
Residential HVAC Service
Categories
heating & air conditioning
Cogburn's Service General
215 S Woodrow Ln, Denton, TX 76209, USA
(940) 243-9199

Service

Will Recommend

Total Experience

ALEX M.

Providence Village, TX

Cogburn's Service General

I CALLED ON A MONDAY MORNING AFTER FINDING THE PREVIOUS NIGHT THAT THE A/C PIPES WERE FROZEN. COGBURN CAME OUT WITHIN 2 HRS.

CALLED MON. MORNING. THEY CAME WITHIN 2 HRS. A/C WENT OUT THE PREVIOUS NIGHT.
THE TECH SPENT ALL MORNING TRYING TO FIND OUT WHAT THE PROBLEM WAS & EXPLAINED TO ME AS HE WENT ALONG.
HE FOUND A FREON LEAK, THUS THE A/C NEEDED TO BE LEFT OFF UNTILL THE INSTALL TEAM COULD BE OUT THE NEXT MORNING.
THEY SPENT APPROXIMATELY 18 HRS TRYING TO INTALL BOTH UNITS-OUTDOOR & ATTIC. THEY EVEN WENT TO P/U THE COMPRESSOR THEMSELVES EVEN THOUGH THE MANUFACTURER WAS SUPPOSED TO BRING IT. FINALLY, THEY STAYED TILL THEY WERE ABLE TO GET THE A/C WORKING SO THAT WE COULD GO TO BED-HOUSE WAS 90 DEGREES. THEY HAD TO COME BACK TO FINISH THE WIRING & CHANGE THE CPU CONTROLLER B/C IT WAS 11-12P & TOO LATE TO MAKE EVERYTHING UP TO SPEC. THAT NIGHT.
THEY DID A FANTASTIC JOB. MADE ME REALIZE HOW DIFFICULT A JOB THEY HAVE.

comments

Thank You

Cogburn's Service General commented on 08/11/2014