Business Description:
Residential HVAC Service
Categories
heating & air conditioning
Did not do what their $ 99 AC package offers and recommends parts not needed
Was told by a Cogburn rep that 2 lbs of freon was included in the AC package. The technician told me that I didn't need any freon. Almost a week later, I needed freon and had to call another company and pay for it. I had no leaks or any other issues with the AC unit.
I called Cogburn to complain and was told someone would get back with me-- no one ever did. I just finished a online chat where the girl said she'd have someone call me back-- doubt that will happen.
They also recommened parts that were not needed as well.
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