Business Description:
Categories
auto repair & service
Bernie's Automotive Service
4420 Leary Way Northwest, Seattle, WA 98107, USA
(206) 783-0352

Service

Will Recommend

Total Experience

Tiler T.

Seattle, WA

Bernie's Automotive Service

provided service i brought car in for, but thats it.

I brought my car in for a power steering fluid leak. I was told that I needed an oil change. I agreed, and since it was in the shop already I let them do it. Since then I have had a low oil light on my car. I have to service my car with about a quart of oil a week now.

comments

Hi Tiler - Thank you for taking the time to review. We take all our reviews serious (good, bad, or indifferent) because it let's us know where we are successful and where we need improvement. I have spoke with my advisors and are not aware of your oil light being on or having to add oil. Now that they do, let's get your vehicle in ASAP and get the situation corrected. I'm sure it is something that can be easily remedied. A service advisor will be contacting you today. Again, thank you for reviewing us and letting us know that your visit was unsatisfactory. If you hadn't we would have never known nor would we have the chance to correct the problem. Thank you, Troy (owner)

Bernie's Automotive Service commented on 02/21/2011