We appreciated the immediate care of our car. They worked well with our insurance company. The car has been completed in what appears to be an excellent manner. Because we have a BMW, it would require a little bit of time for the parts to arrive (from Germany, NY and Florida.) Yet, Peter kept us well-informed about time-lines. We believe the car is much better, in the short-ran and especially for the long-run" as well, which is crucial to us.