I called Chem Dry of Colorado Springs with an emergency and spoke with Leslie on a Monday morning. My roommate had been swinging a King Size permanent marker and didn't notice that the ink was flying out of the tip all over the place. He hit the ceiling, the walls, and my $8000 custom hand-made Egyptian cotton couch. I had lost all faith and made what I thought would be a frivolous call to a carpet cleaner. Boy was I wrong. Leslie helped calm me down on the phone (I was freaking out over my couch) and she told me that she would send Kevin (the owner of the company) to see what he could do. Kevin showed up 10 minutes earlier than he quoted. He came inside and saw what happened and then pulled me aside and told me that he's never seen a stain that bad in his entire career. He said that it would take a miracle to get those spots out and another miracle for them not to "ghost" (meaning they would show back up, I believe). Well Kevin must be some sort of miracle worker, because 6 months later, there are still no spots! He spent 2 hours doing intense spot cleaning on my couch (probably about 100 spots in total) and then gave it a thorough cleaning with his truck mounted system. I can confidently say (and I'm usually not one to give any sort of compliment) that Kevin is a true master of his craft. Words can not express how thankful I am to Kevin for solving my crisis with no problems at all.

I also had him come back a few weeks ago to clean all of my carpets. I've never seen the carpets at my house look that good. Seriously, I was speculative that he may had actually re-carpeted my house while I was gone. I was very worried about some high traffic areas, and you can't tell that there was ever a high traffic area in my house.

I can confidently recommend Kevin and all of Chem Dry of Colorado Springs for any of your carpet or upholstery cleaning needs. As far as I'm concerned, they should be the only carpet and upholstery cleaner in Colorado Springs. You may pay less with other cleaners, but please take it from my experiences and past mistakes, you get what you pay for. If you want the job done right the first time, call Chem Dry of Colorado Springs. I guarantee you'll be happy!