I purchased a 2011 Accord from Howdy Honda and was pleased when I was there, but recently, I had a mishap with my car. I contacted them to let them know and to see what they could do and when I could bring the car in. When I called, the man on the phone was unpleasant from the beginning. He told me that he couldn't help me unless I had purchased the car in the last 30 days. Last time I checked, the car has a 3 year warranty and since I just bought it in May, wouldn't that be less than 3 years? He then told me it would only be covered by them if I had road hazard. I asked how to find out if I did and he said, I don't know, contact your sales man. I asked him if I could bring the car in for them to look at and the guy said, I suppose, but that doesn't mean we will do anything for you. I called back again as I wanted to get it taken care of ASAP. no one called me back so I took it somewhere else as my car was not safe to drive on. The following day of getting my car fixed, my car salesman called me back and he said I did things all wrong. I should have brought it there as the tires have a warranty on them. I tried to, but the service guy was mean and wouldn't help me. I LOVE Honda and used to proudly tell people where I bought my car, but am seriously second thinking buying here.msales is important, but customer service is more important. Once you get the customer, you want to keep them. I had to pay to get my car fixed because I was told one thing then I was told a different thing.