Sure, they say they are prompt. Which means they do not give you a time, but a day. You have to wait around all day for them.
Being a single female, I immediately felt like the service tech was trying to take advantage of that fact telling me that i Needed this particular part which had nothing to do with the issue I originally called for.
Of course he just happened to be able to offer a financing special.
I called another plumber for a second opinion and they told me that there was nothing wrong with this part that they said was bad.
I also was not quoted correctly.