Having a new furnace installed from Eric the sales person to Mike and Riley it was nothing but professionalism 100%. Eric never pushed us to buy, Mike and Riley did their job very efficiently and explained the programmable thermostat. The next morning I tried to bump up the heat and ended up with the A/C on. Rachael at the Mishawaka office walked to through getting it back to heat, but within an hour a technician was here to show me again whatbI needed to do to solve my issues easily. I am on the older side and to learn a new programmable system is challenging. They are all so accomadation and helpful. I have referred many of my friends to them and will continue to do so. A very satisfied customer!